Salon Opening Times.

Day                        Open                    Close

Monday                  Closed.

Tuesday                  9.00am                 5.30pm.

Wednesday             9.00am                5.30pm.

Thursday                10.00                    5.30pm.

Friday                     9.00am                5.30pm.

Saturday                 9.00am                5.00pm.

Sunday                   Closed.

Salon Holidays 2019

April 2nd – 6th 
Easter 19th - 23rd 
May 7th and 28th 
August 13th – 19th 
SEPTEMBER – October 
24th – 2nd 
Christmas 24th – 1st Jan 2020 

What is Trichology?


Clinical Trichology is the diagnosis and treatment of diseases and disorders of the human hair and scalp.

Hair conditions can include:-

Male pattern hair loss

Female pattern hair loss

Telogen effluvium

Alopecia Areata

Traumatic hair loss or breakage

Scalp conditions can include:-

Seborrhoeic Eczema

Irritant dermatitis



Reasons to consult a Trichologist:-


Hair loss can cause great distress, and there are many misunderstandings about its causes and treatment.

There are some hair problems when there appears to be no specific, readily-available treatment. This requires sympathetic handling, and a qualified Trichologist has to understand the patient’s anxiety and help them come to terms with the loss of hair.

There are many other types of hair loss which can and do respond to treatment and advice without medical assistance. There are also some types of hair loss which can have a natural or spontaneous recovery.

Excessive hair loss can often be a symptom of some other problem or variation in the metabolism of the body, and for this reason, co-operation between the patient’s doctor and the Trichologist is often necessary.

What to expect in a consultation:-

A consultation can take up to an hour, where subjects such as medical history and lifestyle are discussed. The hair/scalp will then be examined to look at the hair loss issue and/or scalp disorder.

After consultation, the aim is to make a diagnosis and then present the patient with the various treatment options. Sometimes just understanding the condition helps to make the patient feel more in control of the situation, which can be a benefit in bringing the hair or scalp back to health.

Where appropriate, a Trichologist can give advice and refer those patients wishing to see members of the British Association of Hair Restoration Surgeons, for hair grafting (hair transplant). We also offer cosmetic options, hair enhancers, wigs and custom made hair pieces.

What is the secret to getting the best from your hairdresser ?

“I realise I am just a slave to thee arteest! but……”

(Quote Liz Reid.)

Once you have found a hairdresser skilled in the arts of consultation and hairdressing, It may be surprising to learn that the client still has a roll to play, in order to leave the salon with the best hairdo in town!

Make an appointment, arrive on time, if you are a new client, visit the salon for a consultation in advance, you may need a skin sensitivity test 48 hours before a colour and if you have agreed upon a result with the hairdresser they can schedule the right amount of time and resources needed for your visit.

Have realistic expectations, bringing pictures with you is a good idea, its gives the hairdresser a lot of information, remember we are working with your hair and it does have limitations.

If you already have an idea for a hairstyle, be prepared to listen to the hairdressers input, if you don’t and are looking for advice, listen to the hairdressers input, then make a decision on a look and see it through, don’t change your mind half way through, asking for your hair to be a little shorter can mean the whole cut to be done again.

Don’t suffer in silence, If you don’t want to talk, the back wash is uncomfortable, the hairdryer too hot! let us know, we want to do something about it.

Do check out a few salons, go on recommendation of a friend, go for a consultation with the hairdresser, see if your personalities, their ideas about fashion and skills are compatible.  

If you come to the salon on a regular basis, you can give us feedback, which allows us to develop and personalise a style for you. Any issues  you are having are more easily resolved when we have a clearer frame of reference. Hair grows about half an inch per month, 6 to 8 weeks between hair cuts is a good averaged, most colours will need some maintenance at this time.

Don’t wash your hair on the day of a colour, wear a polo neck, put your head down when under the heat lamps or distract the hairdresser whilst they are concentrating on being creative.

Listen to the stylists recommendations about home hair care, correct shampoo, conditioner, treatments and styling products. Ask questions if you are not sure about styling your hair, the hairdresser will probably have some tips because they know, the better your hair looks the more likely people will compliment your hair and enquire as to where you had it done.

Hairmatters  Chester

Hairdressing Chester

Established in 1988

3 Castle Street, Chester, CH1 2DS, Cheshire | 01244 346798 |